Don’t End Up Like United Airlines, Make Your Core Values Mean Something
This past week United Airlines committed a customer service mistake that will cost them millions. By forcibly removing a passenger, due to an overbooked flight, they exposed a deep culture issue. However, this isn’t the first incident. A few weeks ago they denied two teenage…
4 Steps to Eliminate Your Competition with Marketing Strategy
I love competition as long as I win. I don’t like competition when it makes me compete on price. That’s not good for either of us. When you are competing on price you’ve been commoditized. Yuck! With a great marketing strategy, you can differentiate yourself…
Stop Accountability Chart Musical Chairs in Your Business
During our first Focus Day™ with Jonathan Smith as our EOS® Implementer, we walked into the room with 7 voting partners. We had 3 non-voting partners at the time who we decided we would not invite. The goal was accountability in the business and to stop running…
I Trust you Bro!
How strong is the trust with your leadership team? The biggest advantage I had in growing a business is that I started it with my brother who I trust 100%. Not that all siblings trust each other and make a great team, but we do….
Are you spending your time wisely?
Freedom of Time. Time is the most valuable asset anyone has. Throughout my entrepreneurial journey I’ve been getting better at using my time wisely and getting more of the right things done. At the start I was in hustle mode. 24/7. I felt like this…
This little light of mine…I’m gonna let it shine
In The Entrepreneurial Operating System® (EOS®) we talk about your Unique Ability®, God-given talent quite a bit. Discovering your Unique Ability is THE key to living your ideal life. It is what lights you up. Some might say it is your purpose in life. Your…
Do you wish you could live any where in the world?
I recently moved to Dallas, Texas with my wife and two kids. We moved from Pennsylvania where I pretty much lived my whole life. We were living very comfortably with friends and family. It was time to move on and take my life to the…
Are you creating lazy employees that can’t solve issues?
I confess I am a habitual problem solver. You come to me with an issue, my brain automatically goes into solving mode. You might think, “hey, that’s great!” but it’s not. When leaders and managers are great problem solvers they are inadvertently making employees lazy….
Do you have a clear process to scale your business?
The process to scale your business is a journey, usually a long hard journey. I started my entrepreneurial journey with my brother in 2007. We grew from 2 to 200 plus employees and multiple partners. The fast growth came with tons of complexity and stress….
Are you struggling with the F* Word?
There is one F* word in the English language that I have been struggling with my entire life as an entrepreneur. Like many before me, I started my entrepreneurial journey in the pursuit of Freedom. I wanted to make it big, have no boss, do…
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