Approx 2-1/2 years ago we started working with Mark O’Donnell to implement the Entrepreneurial Operating System. At that time we recognized that we were “hitting the ceiling” and that I as the business owner was a bottleneck causing delays and frustration. With Mark’s wisdom, guidance and foresight we were able to set up the processes needed to properly delegate away many of the responsibilities that were consuming much of my time. As a result of carefully choosing who to delegate each responsibility to and ways to ensure accountability, I learned to become comfortable with giving up control and as Mark often says “letting go of the vine”. The immediate result when we started was recognizing that by delegating away items that I did not love to team members that did, we ended up with much better results quicker than anticipated. By the end of 2018 we anticipate having increased the number of team members (Right People Right Stearns) as well as revenue by 3X. Additionally we are much better at recruiting, hiring, rewarding and providing feedback to our team. Personally, our leadership team has become much happier by all focusing more on areas of the business that we love, on a team that we are even more confident will remain successful and while spending more time with our loved ones. We are forever grateful to Mark and the entire team at O4G

Sagefrog Marketing Group is a B2B marketing agency that's served healthcare, technology and business services companies since 2002. After experiencing rapid growth in the last few years, we felt strongly that we needed a system to drive operational excellence from the inside out and to also provide our employees with a structure for professional growth and fulfillment. In late 2016 and after studying EOS for many years, we decided to go for it and hired Mark O'Donnell to help us learn and implement the tools. Mark led our leadership team through a series of workshops, providing clarity around the EOS strategy, culture and tools. He's proven to be an EOS master with a wealth of knowledge who's helped push our team outside of our comfort zone while also instilling confidence that we could handle what's next. Since our EOS company rollout in January 2017, which followed a series of workshops with Mark, we've become a well-oiled machine, optimizing the way we meet, solve problems, plan, prioritize, follow processes, communicate, measure, structure, clarify roles, lead and manage. Beyond that, we've closed gaps between team members and continue to address internal issues head-on using the EOS tools. It's also provided safe platforms for employees to speak their minds, helping elevate our company culture. With Mark's guidance, EOS has helped our company "grow up" and we're extremely grateful for his approach and mastery of EOS and look forward to our continued partnership with him and O4G.

The EOS system has been vital to providing focus, vision, and both long and short-term plans for 3Seed’s evolution. After five years in existence, our company was certainly positioned for growth, but it was never fully realized because we lacked the structure to do so effectively. After integrating the EOS techniques for a just a short time, it was easy to see that without having the right process in order our growth was stunted. The EOS System has now given us the right tools for long-term success. In fact, since adopting the EOS system, 3Seed has smoothly experienced 466% company growth and an impressive 149% growth in revenue.

Ben has been an incredible help to my organization in implementing the EOS system. In the year we've worked with been we've grown over 20% and have become a much healthier, better run and driven organization in general. After 5 years of running my business with no real structured approach, Ben has brought clarity to my vision, united my team to all be on the same page and helped us increase our profit tremendously. I highly recommend a meeting with Ben if you're looking to grow your business, no matter what stage of development.

I wanted to take a minute and thank you for introducing us to the EOS system. Since coming to our first session in early 2017 our company has experienced a major transformation. Our meetings are more efficient, we handle issues straight on. My time as the owner and visionary is now spent on the business not in the business. We like the system so much have referred two other friends to Mark. Not surprisingly they have both called me excited about what EOS is doing for their business.

Jonathan brings a real world experience to companies that need assistance implementing the EOS model into the organization. Once we finally decided to engage an EOS implementer, we could not have picked a better candidate for the task.

If any business owner that is looking to better their company and/or has reached his or her ceiling of growth? I truly recommend Mark O'Donnell in guiding you to bettering your business and teaching you how to break through your barriers. In January he came out to review my business operations and till now, he has helped implement The EOS System to our everyday operations. At first it was a little difficult to adapt to, but it has sure paid off. I can not thank Mark O'Donnell enough in his efforts in implementing the EOS System to New Horizon Movers.

Ben is a blessing to my organization. He has instituted business processes we sorely needed, driven massive sales growth, secured and cultivated major accounts, and helped streamline our team from complainers and non-performers to engaged, smart, effective employees with a real passion for growth. Ben's business sense is that of someone many years his senior. His creativity, passion, charisma, and endless energy know no bounds. I started this company by myself 20 years ago with just a portfolio and Ben is pushing us into the next step of being the growth company we were meant to be.

Jonathan brought immense value to our firm's operational efficiency and strategic planning...He is a superb facilitator and clear communicator of EOS and the value it brings to our company. It has immediately, positively impacted our business.

Ben could excel anywhere due to his unique expertise, fortitude, desire and ability to learn the business and make it his own. He will politely and professionally offer brilliant suggestions as to how a company can work more fluently and successfully thus gaining support and following through achieving success with any and all growth projects.

My work with Jonathan was incredibly valuable and a positive learning experience. He is a skilled communicator and just as skilled at listening and hearing what is and isn't being said. He helped our management team tackle several challenging issues, made hard conversations productive, and moved us forward when that sometimes felt impossible. As a mediator and facilitator, he strikes a great balance between comforting you and motivating action. He gives you tools you can use again and again. I would highly recommend working with Jonathan if you have the chance! He will absolutely make a difference in your business and career!

Jonathan got our leadership team moving forward using the EOS model. Our L-10 meetings are healthy conversations around issues that get immediate attention and resolution. He has helped us build trust, commitment to our goals and accountability for driving results. After 9 months we've really started to delegate and elevate our team.

Our team began working with Jonathon early in 2015. That turned out to be a great decision. After facilitating our first strategic planning offsite my entire team rated the day a 10 out of 10. Jonathan, gets business but more importantly can understand the idiosyncrasies of a creatively driven company. He listens well. He is respectful through the process but appropriately challenges me, my partner and the team to be open, accountable and honest. If you make the decision to work with him you will not regret it.

Jonathan is an amazing leader, extremely tough entrepreneur, and leading entrepreneurial coach all in one. I had the pleasure of being in EO forum with Jonathan for several years and appreciated his knowledge of international business, complex deal structures, and large scale finance. When you have an impossible problem to solve he's the right guy to have in the room with you.

We've been very satisfied with the EOS system and Jonathan in particular. Our meetings are incredibly efficient now, we have clear goals, and we have identified people in the org who should be promoted and demoted/terminated. We have spread Level 10 from exec meetings to all team meetings and the team seems to like them a lot. My exec team was skeptical at first but they have really embraced it. We would recommend Jonathan to any exec team looking to be more efficient and effective.

Jonathan is a powerful strategic thinker with a refined sense of business direction. He possesses the ability to take big ideas and break them down into solid, practical steps toward making them a reality. He knows the art of business and how to equip entrepreneurs with the tools needed to make their dreams successful well beyond their expectations.

Jonathan Smith was our keynote presenter for the Defense Alliance's annual "Architect of Defense" award in the Twin Cities. His presence was central to the evening's message of inspiration for businesses engaged in growth during challenging times. Jonathan's calm, professional and personable style belies a leadership talent that leads entrepreneurs to a laser-sharp focus on what's important, and what will guarantee results for their businesses. He clearly has a wonderful combination of ambition and integrity that is rare indeed. Defense Alliance will recommend that its most promising members work with Jonathan.

It was recommended to me that I meet Jonathan as soon as I could. As CEO of a start-up, I realized instantly why I needed to meet him. His perspective and guidance have always been extremely helpful. In addition, the EOS system has been very helpful and the book, Traction, is something I consult on a monthly basis. Finally, he seems to be connected to everyone in the business world. And if he is not, he seeks them out. He is a fabulous connector. I'm thankful for the day I met him.

Honestly cannot say enough good things about Jonathan. I met Jonathan only 7 months ago and within not 24 hours of meeting him, he was already introducing us to people and organizations who could truly move our business needle. He continues to impress with his level of knowledge of the entrepreneurial space and his network. Jonathan is incredibly responsive, generous, genuine, smart and savvy. It is wonderful to work with him, and I now consider him a close friend and colleague.

I had the pleasure of attending a presentation that Jonathan lead titled, "From Business Plan to Strategic Plan!" It was a fantastic session in which I walked away with excellent information I am already implementing in my business. Jonathan is the type of professional that I like to work with - he is prepared, focused, and delivers great value in a short period of time. Highly recommend!

Jonathan is one of those "once in a lifetime assets" that learned business from the inside-out and now can help SMBs excel from the outside-in. Jonathan, and his proven process, can aspire any business that invariably has common growth and performance related challenges to new heights of excellence, team engagement, innovation and health. Just grant Jonathan 90 minutes of your time and I promise it will change your life and business, forever!

I have been an entrepreneur and business owner for over 25 years. I was previously a client of the Entrepreneurial Operating System (EOS) and successfully "graduated" and continue to use EOS in my day-to-day business. The results that we have achieved using EOS would have been impossible without the simplicity, clarity and traction provided by the system. Everyone is 100% on the same page with where the company is going and exactly how it's going to get there. My management team is working together as a more cohesive, functional whole and the everyone in the organization makes progress each day towards achieving the vision. I have known Jonathan for over 10 years through the Entrepreneurs' Organization (EO) Detroit, as a forum mate, former Detroit Chapter President (we both served terms as EO Detroit President) and lifelong friend. If you are an owner of a $2 to $50 mm high growth business and frustrated because you are hitting the ceiling, I highly recommend that you give Jonathan a call.

I have been an entrepreneur and business owner for over 25 years. I am a former member of the Entrepreneurs' Organization (EO) Cleveland and Birthing of Giants (BOG) graduate at MIT. I have a grand vision for my company, but hit the ceiling and knew I needed some help to achieve my goals. I hired Jonathan and ChiefOptimizer to implement the Entrepreneurial Operating System (EOS) for my company and the results have been better than I could have imagined. Everyone is getting 100% on the same page with where the company is going and exactly how it's going to get there. My management team is working together as a more cohesive, functional whole and the everyone in the organization makes progress each day towards achieving the vision. If you are an owner of a $2 to $50 mm high growth business, I highly recommend that you give Jonathan a call.

We have been in business for almost 20 years and as our organization grew, we attempted many approaches to manage our growth. We tried weekly and monthly meetings, goal setting, breaking up in to teams, anything to assist in helping us to move things forward and make our organization better. While some of our efforts were successful, it wasn’t until we implemented EOS that we started to see real change… a consistency and focus that we had never seen before. We began by executing the system at the management level and now, 2 years later, our entire organization is operating under EOS. With the assistance of Mark’s coaching throughout this process, we have been able to set quarterly goals that are smart and achievable. We are no longer getting distracted by the shiny things and are only shifting our attention to the things that help to move our organization forward and align with our annual goals. Accountability is clear throughout the entire organization. We highly recommend EOS and Mark O’Donnell if you’re looking move your organization to the next level!

I have been an entrepreneur and business owner for over 15 years and know Jonathan through the Entrepreneurs' Organization (EO) NJ. Along the way Jonathan has provided me with sage advice and counsel and has become a very good friend. I was very excited to hear he that Jonathan elected to become an implementer for the Entrepreneurial Operating System (EOS), as its a perfect fit for the leadership and facilitating personality, along with the years of experience managing high growth businesses.

Jonathan comes highly recommended from me. He's been a mentor and a consultant on our entrepreneurial journey. He was there many steps of our path from $2M to near $20M in sales. I was very excited to hear he signed on with EOS, as its a perfect fit for the leadership and facilitating personality, along with the years of hands on experience.

Jonathan is rocket fuel for business refinement. He helped us set a daily communication rhythm that is based on a clear set of quarterly goals where each person owns a piece of the outcome, so the whole team is aligned and keeps energized. Jonathan is uniquely adept at seeing through complexity and lasers in on clarity, helping us respond to opportunity and adversity faster and with greater impact. I am personally very grateful to know Jonathan and to consider him a strategic member of our team.